Arcondis is a global consulting company with an exclusive focus on the healthcare and life science industries. Headquartered in Basel, Switzerland, the company has a global footprint with offices in North America, APAC and across Europe. We have been managing challenges and solving problems for our clients in compliance, business processes, information technology, and digital transformation since 2001. Our focus lies in creating value through cross-functional, sophisticated delivery methodologies and intelligent implementation. Our clients love to work with us because of our unique skillsets, our pragmatic approach, and our will to win.
We are a medium-sized international consulting firm dedicated to Life Sciences, with a unique and inspiring culture. Our distinctive culture is the driving force behind our success; it is deeply rooted in our purpose and behaviors.
We are owned by a charitable Foundation; our key differentiator is that we contribute to social causes every year. This ethos is not just a part of our identity; it's our way of life. Our motto, "We make healthcare better," reflects the unwavering commitment we have to improving the lives of people through the work we do.
Our culture fosters collaboration, innovation, and a sense of community that sets us apart from the rest. We are living our values every day. Our leadership is expected to lead by example, demonstrating a dedication to our mission and values.
We embrace diversity and inclusivity, and we believe in giving back to the community. Together, we are not just consultants; we are agents of change, and our culture is the driving force behind our shared purpose.
Managed Services
AWS/Infrastructure Technical L3 Support
- Troubleshoot and resolve complex technical issues across AWS-based infrastructures
- Back up and restore EC2 instances and attached volumes
- Patch and maintain operating systems and applications
- Perform application upgrades, including new releases across environments
- Change instance configurations (e.g. disk size, FSx file systems, compute resources)
- Manage and upgrade database instances (PostgreSQL, SQL Server), including version control
- Administer IAM and Active Directory group-based access management
- Monitor system and application performance via AWS CloudWatch and Splunk
- Plan and execute system migrations and infrastructure changes
- Lead and document change processes via ServiceNow (SNOW), including evidence of installs/patches
- Ensure optimal performance and resource utilisation across environments
- Collaborate with infrastructure, DevOps, and security teams on cross-functional issues and improvements
- Provide technical guidance to Level 1 and 2 engineers
- Drive continuous improvement initiatives and support disaster recovery planning
1
- Deep expertise with AWS services (EC2, RDS, S3, IAM, FSx, VPC, CloudWatch, etc.)
- Proven experience in scripting, automation, and infrastructure as code (e.g. Terraform, CloudFormation, AWS CLI)
- Strong understanding of IAM, Active Directory integrations, and role-based access controls
- Experience with database management (PostgreSQL, SQL Server), including patching and upgrades
- Familiarity with monitoring tools such as Splunk and AWS-native solutions
- Excellent documentation and change management skills, ideally with SNOW
- Strong customer orientation and ability to handle high-pressure, critical issues
- Hands-on experience with application lifecycle management in cloud environments
- Minimum: High school diploma or equivalent
- Preferred: Bachelor’s degree in Computer Science, Information Technology, or a related field
- AWS certifications (e.g. Solutions Architect, SysOps Admin, DevOps Engineer) are highly desirable
840
Kosice, Malaysia
Arcondis is a global consulting company with an exclusive focus on the healthcare and life science industries. Headquartered in Basel, Switzerland, the company has a global footprint with offices in North America, APAC and across Europe. We have been managing challenges and solving problems for our clients in compliance, business processes, information technology, and digital transformation since 2001. Our focus lies in creating value through cross-functional, sophisticated delivery methodologies and intelligent implementation. Our clients love to work with us because of our unique skillsets, our pragmatic approach, and our will to win.
We are a medium-sized international consulting firm dedicated to Life Sciences, with a unique and inspiring culture. Our distinctive culture is the driving force behind our success; it is deeply rooted in our purpose and behaviors.
We are owned by a charitable Foundation; our key differentiator is that we contribute to social causes every year. This ethos is not just a part of our identity; it's our way of life. Our motto, "We make healthcare better," reflects the unwavering commitment we have to improving the lives of people through the work we do.
Our culture fosters collaboration, innovation, and a sense of community that sets us apart from the rest. We are living our values every day. Our leadership is expected to lead by example, demonstrating a dedication to our mission and values.
We embrace diversity and inclusivity, and we believe in giving back to the community. Together, we are not just consultants; we are agents of change, and our culture is the driving force behind our shared purpose.
Managed Services
- Troubleshoot and resolve complex technical issues across AWS-based infrastructures
- Back up and restore EC2 instances and attached volumes
- Patch and maintain operating systems and applications
- Perform application upgrades, including new releases across environments
- Change instance configurations (e.g. disk size, FSx file systems, compute resources)
- Manage and upgrade database instances (PostgreSQL, SQL Server), including version control
- Administer IAM and Active Directory group-based access management
- Monitor system and application performance via AWS CloudWatch and Splunk
- Plan and execute system migrations and infrastructure changes
- Lead and document change processes via ServiceNow (SNOW), including evidence of installs/patches
- Ensure optimal performance and resource utilisation across environments
- Collaborate with infrastructure, DevOps, and security teams on cross-functional issues and improvements
- Provide technical guidance to Level 1 and 2 engineers
- Drive continuous improvement initiatives and support disaster recovery planning
1
- Deep expertise with AWS services (EC2, RDS, S3, IAM, FSx, VPC, CloudWatch, etc.)
- Proven experience in scripting, automation, and infrastructure as code (e.g. Terraform, CloudFormation, AWS CLI)
- Strong understanding of IAM, Active Directory integrations, and role-based access controls
- Experience with database management (PostgreSQL, SQL Server), including patching and upgrades
- Familiarity with monitoring tools such as Splunk and AWS-native solutions
- Excellent documentation and change management skills, ideally with SNOW
- Strong customer orientation and ability to handle high-pressure, critical issues
- Hands-on experience with application lifecycle management in cloud environments
- Minimum: High school diploma or equivalent
- Preferred: Bachelor’s degree in Computer Science, Information Technology, or a related field
- AWS certifications (e.g. Solutions Architect, SysOps Admin, DevOps Engineer) are highly desirable
840
Kosice, Malaysia