Arcondis is a global consulting company with an exclusive focus on the healthcare and life science industries. Headquartered in Basel, Switzerland, the company has a global footprint with offices in North America, APAC and across Europe. We have been managing challenges and solving problems for our clients in compliance, business processes, information technology, and digital transformation since 2001. Our focus lies in creating value through cross-functional, sophisticated delivery methodologies and intelligent implementation. Our clients love to work with us because of our unique skillsets, our pragmatic approach, and our will to win.
We are a medium-sized international consulting firm dedicated to Life Sciences, with a unique and inspiring culture. Our distinctive culture is the driving force behind our success; it is deeply rooted in our purpose and behaviors.
We are owned by a charitable Foundation; our key differentiator is that we contribute to social causes every year. This ethos is not just a part of our identity; it's our way of life. Our motto, "We make healthcare better," reflects the unwavering commitment we have to improving the lives of people through the work we do.
Our culture fosters collaboration, innovation, and a sense of community that sets us apart from the rest. We are living our values every day. Our leadership is expected to lead by example, demonstrating a dedication to our mission and values.
We embrace diversity and inclusivity, and we believe in giving back to the community. Together, we are not just consultants; we are agents of change, and our culture is the driving force behind our shared purpose.
Project Services
Consultant Digitalization of Customer Engagement (Life Sciences)
-Support the design and implementation of digital customer engagement strategies for life sciences clients
-Analyze customer journeys, engagement models, and business processes to identify opportunities for improvement
-Contribute to omnichannel transformation initiatives, including CRM optimization, content operations, and marketing technology implementations
-Prepare client-ready deliverables such as presentations, analysis summaries, process documentation, and implementation plans
-Collaborate with cross-functional teams including business stakeholders, IT teams, developers, and external partners
-Manage project timelines, risks, and dependencies to ensure successful delivery
-Support system deployment activities such as testing coordination, user enablement, and change management
-Stay informed about industry trends, digital engagement innovations, and evolving regulatory considerations in life sciences
1
-3+ years of experience in consulting, digital transformation, customer engagement, omnichannel marketing, medical affairs, or a related field within Healthcare, Pharma, or MedTech
-Solid understanding of customer engagement models and digital touchpoints across HCP, patient, and stakeholder journeys
-Exposure to MarTech platforms such as CRM systems, marketing automation tools, or content management solutions in a life-science context
-Strong analytical skills with the ability to structure problems and translate business needs into actionable insights
-Understanding of customer journey mapping/ HCP persona identification is a plus
-Experience working in project-based environments with multiple stakeholders
-Ability to work independently while collaborating effectively within cross-functional teams
-Strong communication and presentation skills
-Familiarity with compliance and regulatory considerations in life sciences is a plus
-Bachelor’s or Master’s degree in Business, Life Sciences, Engineering, or a related discipline
-Fluent in English
841
United States
Arcondis is a global consulting company with an exclusive focus on the healthcare and life science industries. Headquartered in Basel, Switzerland, the company has a global footprint with offices in North America, APAC and across Europe. We have been managing challenges and solving problems for our clients in compliance, business processes, information technology, and digital transformation since 2001. Our focus lies in creating value through cross-functional, sophisticated delivery methodologies and intelligent implementation. Our clients love to work with us because of our unique skillsets, our pragmatic approach, and our will to win.
We are a medium-sized international consulting firm dedicated to Life Sciences, with a unique and inspiring culture. Our distinctive culture is the driving force behind our success; it is deeply rooted in our purpose and behaviors.
We are owned by a charitable Foundation; our key differentiator is that we contribute to social causes every year. This ethos is not just a part of our identity; it's our way of life. Our motto, "We make healthcare better," reflects the unwavering commitment we have to improving the lives of people through the work we do.
Our culture fosters collaboration, innovation, and a sense of community that sets us apart from the rest. We are living our values every day. Our leadership is expected to lead by example, demonstrating a dedication to our mission and values.
We embrace diversity and inclusivity, and we believe in giving back to the community. Together, we are not just consultants; we are agents of change, and our culture is the driving force behind our shared purpose.
Project Services
-Support the design and implementation of digital customer engagement strategies for life sciences clients
-Analyze customer journeys, engagement models, and business processes to identify opportunities for improvement
-Contribute to omnichannel transformation initiatives, including CRM optimization, content operations, and marketing technology implementations
-Prepare client-ready deliverables such as presentations, analysis summaries, process documentation, and implementation plans
-Collaborate with cross-functional teams including business stakeholders, IT teams, developers, and external partners
-Manage project timelines, risks, and dependencies to ensure successful delivery
-Support system deployment activities such as testing coordination, user enablement, and change management
-Stay informed about industry trends, digital engagement innovations, and evolving regulatory considerations in life sciences
1
-3+ years of experience in consulting, digital transformation, customer engagement, omnichannel marketing, medical affairs, or a related field within Healthcare, Pharma, or MedTech
-Solid understanding of customer engagement models and digital touchpoints across HCP, patient, and stakeholder journeys
-Exposure to MarTech platforms such as CRM systems, marketing automation tools, or content management solutions in a life-science context
-Strong analytical skills with the ability to structure problems and translate business needs into actionable insights
-Understanding of customer journey mapping/ HCP persona identification is a plus
-Experience working in project-based environments with multiple stakeholders
-Ability to work independently while collaborating effectively within cross-functional teams
-Strong communication and presentation skills
-Familiarity with compliance and regulatory considerations in life sciences is a plus
-Bachelor’s or Master’s degree in Business, Life Sciences, Engineering, or a related discipline
-Fluent in English
841
United States