Arcondis is a global consulting company with an exclusive focus on the healthcare and life science industries. Headquartered in Basel, Switzerland, the company has a global footprint with offices in North America, APAC and across Europe. We have been managing challenges and solving problems for our clients in compliance, business processes, information technology, and digital transformation since 2001. Our focus lies in creating value through cross-functional, sophisticated delivery methodologies and intelligent implementation. Our clients love to work with us because of our unique skillsets, our pragmatic approach, and our will to win.
We are a medium-sized international consulting firm dedicated to Life Sciences, with a unique and inspiring culture. Our distinctive culture is the driving force behind our success; it is deeply rooted in our purpose and behaviors.
We are owned by a charitable Foundation; our key differentiator is that we contribute to social causes every year. This ethos is not just a part of our identity; it's our way of life. Our motto, "We make healthcare better," reflects the unwavering commitment we have to improving the lives of people through the work we do.
Our culture fosters collaboration, innovation, and a sense of community that sets us apart from the rest. We are living our values every day. Our leadership is expected to lead by example, demonstrating a dedication to our mission and values.
We embrace diversity and inclusivity, and we believe in giving back to the community. Together, we are not just consultants; we are agents of change, and our culture is the driving force behind our shared purpose.
Managed Services
Client Technical Services Level 2
- Coordinating with internal teams and Level 1 Support to resolve complex issues
- Meeting with client via Teams for product planning and release management activities
- Listening with empathy and addressing customer needs with care and sensitivity
- Documenting all enquiries accurately and ensuring timely follow-up
- Maintaining a structured and organized approach to managing communication and follow-ups
1
- Very good knowledge of English
- Excellent communication skills – you enjoy helping others and do so professionally
- Empathy and patience – you know how to make customers feel heard and understood
- Strong organizational skills – you work in a structured and detail-oriented way
- Hexagon EAM flex-script support
- Hexagon EAM flex-script modifications
- Ability to create new Hexagon EAM flex-scripts
- Hexagon EAM system administration
- Hexagon EAM data import to setup new site(s)
- Hexagon EAM data import for data from existing sites
- Hexagon EAM configuration of new and existing modules
- Hexagon EAM integration administration and troubleshooting
- Hexagon EAM configuring new integrations
- Ability to Migrate ION to DatabridgePro
- Hexagon EAM testing prior to upgrades
- Hexagon EAM design specification update assistance
- Internal training and mentoring of Hexagon L1 support team
840
Kosice
Arcondis is a global consulting company with an exclusive focus on the healthcare and life science industries. Headquartered in Basel, Switzerland, the company has a global footprint with offices in North America, APAC and across Europe. We have been managing challenges and solving problems for our clients in compliance, business processes, information technology, and digital transformation since 2001. Our focus lies in creating value through cross-functional, sophisticated delivery methodologies and intelligent implementation. Our clients love to work with us because of our unique skillsets, our pragmatic approach, and our will to win.
We are a medium-sized international consulting firm dedicated to Life Sciences, with a unique and inspiring culture. Our distinctive culture is the driving force behind our success; it is deeply rooted in our purpose and behaviors.
We are owned by a charitable Foundation; our key differentiator is that we contribute to social causes every year. This ethos is not just a part of our identity; it's our way of life. Our motto, "We make healthcare better," reflects the unwavering commitment we have to improving the lives of people through the work we do.
Our culture fosters collaboration, innovation, and a sense of community that sets us apart from the rest. We are living our values every day. Our leadership is expected to lead by example, demonstrating a dedication to our mission and values.
We embrace diversity and inclusivity, and we believe in giving back to the community. Together, we are not just consultants; we are agents of change, and our culture is the driving force behind our shared purpose.
Managed Services
- Coordinating with internal teams and Level 1 Support to resolve complex issues
- Meeting with client via Teams for product planning and release management activities
- Listening with empathy and addressing customer needs with care and sensitivity
- Documenting all enquiries accurately and ensuring timely follow-up
- Maintaining a structured and organized approach to managing communication and follow-ups
1
- Very good knowledge of English
- Excellent communication skills – you enjoy helping others and do so professionally
- Empathy and patience – you know how to make customers feel heard and understood
- Strong organizational skills – you work in a structured and detail-oriented way
- Hexagon EAM flex-script support
- Hexagon EAM flex-script modifications
- Ability to create new Hexagon EAM flex-scripts
- Hexagon EAM system administration
- Hexagon EAM data import to setup new site(s)
- Hexagon EAM data import for data from existing sites
- Hexagon EAM configuration of new and existing modules
- Hexagon EAM integration administration and troubleshooting
- Hexagon EAM configuring new integrations
- Ability to Migrate ION to DatabridgePro
- Hexagon EAM testing prior to upgrades
- Hexagon EAM design specification update assistance
- Internal training and mentoring of Hexagon L1 support team
840
Kosice